The Dental Practice Renata Ostojic, dr. med. dent, we opted for the implementation of the international standard ISO 9001: 2008 in order to demonstrate our systematic process management of health services. The main goal of our office is to increase the level of health care and the development of trust in our patients. Dental clinic dr. Renato Ostojic is trying to meet the needs of all their patients professional approach which is based on the ethics of the dental profession, good communication and kindness to patients and, most importantly, the quality of provided dental services. In addition to complying with any legal obligations that we are trying our priority is a satisfied patient. Patient satisfaction checking constantly interviewing and thus monitor the quality of our services.
The office takes responsibility for each employee for performing dedicated distributed tasks, and thus set goals. Through continuous investment in skills, training and attending professional seminars confirm the expertise of our dental team and thus provide distinctive quality that we are trying to build a reputation of one of the best office in the city.
One of the goals of our office is to provide our patients with quality service at world standards and reasonable prices, which are in accordance with the prescribed conditions of the Chamber. In performing our services we use dental equipment that meets all legal requirements, but also the contemporary professional standards. The application of ISO 9001: 2008 Quality Management System, established a new level of governance which receive all stakeholders: patients, employees, society and the legislator.